Top 10 Remote IT Asset Management Software to Use in 2023

In today's digital age, businesses are relying more and more on IT asset management to operate effectively. With the rise of remote work and cloud computing, manually managing IT assets is no longer an option. It is crucial for businesses to effectively manage their hardware and software assets, reduce costs, and improve efficiency.

One of the key ways businesses can do this is by using IT asset management software. These tools allow businesses to track and manage their IT assets remotely, including hardware and software assets, contracts, and warranties. The software provides real-time visibility into asset usage and performance and can be customized to meet the needs of any business. 

Key Features to Look for in Remote IT Asset Management Software

When selecting remote IT asset management software, businesses should consider several key features. Here are some of the most important ones:

Inventory management

The software should be able to provide information on all IT assets within the organization, including hardware and software inventory management. This feature enables administrators to keep track of all assets and ensure they are being used effectively.

Asset tracking and monitoring

The software should provide real-time tracking and monitoring of hardware and software to detect and fix problems before they become major issues. This feature enables administrators to identify and address issues quickly, reducing downtime and improving productivity.

Reporting

The software should be able to generate reports on asset usage, service level agreements (SLAs), and other critical metrics. This feature enables administrators to track performance and identify areas for improvement.

Integration

The software should be able to integrate with other systems and applications, enabling administrators to manage their IT assets from a single location. This feature streamlines operations and improves efficiency.

Top 10 Remote IT Asset Management Software To Use in 2023

GroWrk

GroWrk is an all-in-one asset management solution designed to automate common IT processes for globally distributed teams. With the GroWrk platform, you can easily procure, deploy, and manage IT equipment in over 150 countries.

Services include imaging and MDM enrollment for organization, device retrievals when an employee leaves the organization, equipment storage, and risk-free deliveries. All of this happens through a centralized dashboard, enabling companies to manage every device, no matter where it's located.

Key Features

• 24/7/365 AI-powered IT support
• Depreciation tracker
• Integrations with HR and IT systems
• Asset tracking
• Maintenance and swaps

Pricing:

If you're interested in GroWrk, book a demo call to get a feel for how the platform works and receive a solution tailored to your remote team's needs.

N-central RMM

N-central is a remote monitoring and management solution by N-able that gives businesses the power to automate, monitor, manage, and secure all their environments at scale. 

This software can help you monitor and manage everything in your network, including all devices and operating systems, regardless of whether they're on-premises or in the cloud.

Key Features:

• Network & device management
• Patch management 
• Automation
• Layered security
• Integrations

Pricing:

N-central offers a free trial and tailored solutions based on specific company needs.

Freshservice

Freshservice provides robust service desk automation features designed to help organizations streamline their processes. Key functionalities include automatic ticket creation, SLA management with real-time notifications of potential breaches, and integration with third-party tools.

Key Features:

• Asset normalization 
• Automated discovery
• Integrated CMDB
• SaaS management
• Lifecycle management
• Contract management

Pricing:

Pricing plans start at $19/agent/month and can adapt to different business needs.

ManageEngine Desktop Central

ManageEngine Asset Explorer is an IT Asset Management software that helps companies manage assets in their network at all stages in the lifecycle. This software’s capabilities extend to software and hardware asset management, software license compliance, and tracking purchase orders. 

Key Features:

• Inventory management
• Software license management
• Software asset management
• Purchase order management
• Life cycle management
• Asset tracking software
• Configuration management database

Pricing:

Asset Explorer is available as a free edition, a 30-day trial, and a professional version. It also offers a subscription model that starts at $95 for 5 computers and 5 users.

Snipe-IT

Snipe-IT is an open-source IT asset management software that provides comprehensive inventory management, software license compliance, and asset tracking capabilities. It allows businesses to track their IT assets across multiple locations and provides real-time asset usage and performance visibility.

Key Features:

• Admin dashboard
• Asset management
• License management
• Integrations

Pricing:
Snipe-IT provides a free subscription, but users who need more features can choose from various payment plans.

Atera

Atera offers a comprehensive remote monitoring and management (RMM) and professional services automation (PSA) platform for IT professionals and managed service providers (MSPs). With Atera, IT professionals can access remote monitoring and management, remote access, helpdesk, billing, and reporting all in one place. 

Atera allows you to monitor all your devices from a single dashboard while automating tasks such as patch management or system update deployment across multiple platforms like Windows or macOS systems at once. 

Key Features:

• Remote monitoring and managing
• Professional services automation
• Remote access
• Patch management
• Helpdesk
• Network discovery
• Integrations

Pricing: 

Atera’s pricing plans are available for IT departments and managed service providers. Pricing for IT departments starts at $149/mo per technician, and pricing for MSPs starts at $99/mo per technician.

ServiceNow

ServiceNow IT Asset Management provides a range of features to help businesses manage the lifecycle of their hardware and software assets, such as automation workflows for procurement or license compliance analysis. With features like procurement automation workflows or license compliance analysis, ServiceNow ensures maximum efficiency at all asset lifecycle stages.

Key Features:

• Enterprise asset management
• Hardware asset management
• Software asset management
• Cloud insights
• IT asset offboarding
• SaaS license management

Pricing:

To evaluate each company’s needs, ServiceNow provides custom quotes that include detailed evaluations and scalable packages.

SysAid

SysAid uses automation to provide a service desk solution with built-in IT asset management. It allows businesses to track their IT assets across multiple locations and provides real-time visibility into asset usage and performance. All asset data is available within each ticket to eliminate the complexities of ticket management, driving quicker ticket resolution.

Key Features:

• Ticket management
• Self-service portal
• Knowledge base
• Remote control
• Asset management
• Reporting and analytics

Pricing:
Pricing is available upon request through their website.

InvGate Insight

InvGate Insight is an IT asset management software that provides real-time visibility into hardware, software, and fixed assets, as well as detailed reports on usage and performance. It allows businesses to track their IT assets across multiple locations and provides comprehensive inventory management, software license management, and asset monitoring capabilities.

Key Features:

• Software and hardware inventory
• Automation
• CMDB
• IT security compliance
• Asset Monitoring
• Software Metering
• Remote desktop
• IT financials
• Dashboards and reports

Pricing:

Specific pricing details are available upon request on their website.

BMC Helix Discovery

BMC Helix Discovery is a cloud-native, SaaS-based IT asset discovery and management platform providing complete IT asset visibility. It covers hardware, software, and service dependencies across multi-cloud, hybrid, and on-premises environments. With BMC Helix Discovery, businesses can also access dynamic service modeling to detect anomalies quickly.

Key Features:

• Agentless discovery
• Dynamic service modeling
• Security and compliance
• Continuous content updates

Pricing:
Pricing information can be obtained by contacting BMC directly.

Conclusion

Remote IT asset management brings businesses efficiency, cost savings, and security. That’s why selecting the right software solution that aligns with your business needs is crucial.

Maximizing efficiency, streamlining processes, automating tasks, and enhancing security are all important aspects of IT asset management. With the top 10 remote IT asset management software options available in 2023, businesses can easily achieve these goals.

The software solutions above can help businesses track and manage their IT assets remotely, reduce costs, and improve efficiency. We recommend evaluating each solution based on your business needs and budget before making a final decision.